Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Easy Garments is proudly based in Montreal, Canada — a city known for its creative energy and refined craftsmanship. From our production studio in the heart of the garment district, we collaborate closely with skilled local artisans and textile specialists who share our vision for quality, sustainability, and timeless design.
We work exclusively with premium textiles, primarily 100% organic cotton sourced and milled under strict environmental and ethical standards. Every fabric is chosen for its natural feel, durability, and refined texture, ensuring our garments embody both comfort and sophistication.
To preserve the integrity of our fabrics, we recommend washing your Easy Garments pieces in cold water (20°C–30°C) using a gentle cycle and mild detergent. Avoid bleach and fabric softeners, and let your garments line-dry naturally. This care routine prolongs the life of the cotton while maintaining its softness and natural drape.
Each Easy Garments piece begins with carefully woven or knitted organic cotton, which is then rigorously inspected before being cut and assembled by our expert seamstresses. Every step — from fabric preparation to natural dyeing and finishing — is performed with precision and respect for the material. Final quality control ensures every garment meets our exacting standards before being elegantly packaged and dispatched.
All orders are dispatched from our Montreal studio. Our dedicated team carefully prepares and processes each order within 1–5 business days. Shipping times vary depending on destination — typically 1–5 days within Canada, and 3–10 days internationally via trusted carriers such as UPS, DHL, and FedEx.
Orders shipped outside Canada may be subject to customs duties or import taxes, determined by your country’s regulations. Unfortunately, these fees are beyond our control and must be covered by the recipient.
We restock select pieces each Friday at 10:00 PM (EST). Our collections are intentionally produced in small batches, making each restock special. For the latest updates, follow our official social channels or sign up for restock notifications directly on the product page.
Of course. Please contact our customer care team at info@easygarments.com, and we’ll respond within 24–72 hours (business days). Every inquiry is handled personally to ensure your experience reflects our brand values of excellence and integrity.
We want you to be completely satisfied with your purchase. For assistance, you can always reach us at info@easygarments.com.
If your order appears delivered but hasn’t arrived, we recommend first contacting the shipping provider. If further support is required, email us at info@easygarments.com. Please note, Easy Garments cannot assume responsibility for lost or stolen parcels once marked as delivered.
Yes. We collaborate with select designers, brands, and creative partners seeking premium blank garments or bespoke development solutions. Our wholesale program offers professional guidance, customization options, and consistent quality from concept to completion. To inquire, please contact info@easygarments.com.
We currently accept:
Credit Card
PayPal
Apple Pay
Shop Pay
For all other inquiries about our brand, craftsmanship, or collections, please reach out to our team at info@easygarments.com.
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